For general maintenance requested please complete and submit the form below providing as much information of the repairs as possible. Maintenance, unless urgent, is given to tradesmen by the end of the following business day.

If the damage is found to be caused by the tenant either accidentally or maliciously, the tenant is responsible for payment of the repair. The cost will be debited from the tenant’s rental account after 30 day notice.

In the event of an urgent repair ring our office immediately and we shall attend to your problem as quickly as possible. If it is outside business hours then you should take what ever action is necessary to protect your goods and the property from further damage.

Furthermore, if you require tradespeople outside of business hours in an emergency situation, please find below direct contact details for our preferred plumbing and electrical services:

Plumbing: Emu Plumbing – (07) 3358 3201

Electrical: Elms Electrical – Matt – 0410 123 657

Please note, all emergencies will be individually assessed by Newstead Realty’s property management staff. If deemed not an emergency, you will be required to pay for the bill.

As per your lease agreement the method of access by a tradesman to your property is by use of management keys. They will call your prior to attending on the number you have supplied above.

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